When you first log in with Google, a temporary account is created for you. This account then needs to be linked to your account that you used to purchase the subscription.
Although you may be able to view and search the database, if your account is not yet properly linked, certain features are disabled for security reasons, such as Exporting and sending Email Campaigns.
Your Google Account must be using the same email address you used to sign up in order to link it to your account automatically.
Log in with your Google Account
Click on the "Not your account?"
Log in with your username/password
You only need to do this once, after you have linked your accounts you may continue to use "Log In With Google" and have full access to exports and emails.
If you're having any issues, please use the in-app help system to contact us from your Google account and let us know the account you're trying to access.