The Cannabiz Media License Database automatically assigns a number of tags after certain actions are performed. These tags are global, meaning that they will appear for all License Database users within your organization regardless of who performed the action. Each of these tags applies to all varieties of email messages (i.e. campaigns and direct).
Contacted: This record was contacted via an email message.
Opened Email: The recipient opened your email message.
Clicked Email: The recipient clicked on something within your email message.
These tags may also be manually assigned using the drop down on the record itself. This is a good practice to adopt with the Contacted tag in particular in order to also track phone calls made.
Still need help? Reach out to us via the on-screen help icon or by emailing firstname.lastname@example.org.