Follow the steps below to assign empty seats on your account.

  1. Go to your Account Dashboard by clicking on My Account

2. Once in your Account Dashboard, click over to the Team tab that displays all active users on your account.

3. Scroll down to the bottom where you should see the number of available seats. Once you verify that you have an available seat, input the new user's name, email address, and phone number. Upon clicking Add user the new user will receive their login information via email.

Note: Only email addresses for individual people will be approved as additional users. Organizational email addresses such as info@ or sales@, for example, cannot be used with an add on user seat. Add on user emails must belong to the same email domain as the primary email on your account, and cannot be common emails such as GMAIL, Yahoo, AOL, etc.

Still need help? Contact us via the on-screen help icon or by emailing us at support@cannabiz.media.

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