Looking to send more emails or add more users to your account? Need access to more information? Follow the steps below to upgrade your account.
Navigate to the My Account section of the database by hovering over the avatar and selecting Billing. You can also load the Account Dashboard, click Manage Billing.
Note that you must be an Account Owner to access this option - if you do not see it, please reach out to the primary user on your account to have them complete this upgrade.
This will bring you to the Billing Management screen. From here you can click upgrade on the plan you would like to select
This will bring pop up a box where you can verify the number of users you will need. The system will advise you on the number of users included with the plan and the cost associated with any additional users you will need.
After clicking upgrade you will be brought to the details portion of the process to verify the Billing and Payment method to utilize. You can click on the top portion to review the charges in more detail. Once you agree to the terms of service and click Pay & Subscribe it will automatically upgrade your account.
Still need help? Reach out to us via the in-app help icon or by emailing us at firstname.lastname@example.org.