Within your Account Dashboard you are able to manage who has permission to send emails on behalf of your Cannabiz Media account. The steps below detail how to disable any email addresses with existing authorization to prevent them from continuing to send emails directly, and this also removes them from the senders list in the Email Campaign Builder.

You can also disable email addresses with an Unconfirmed status to cancel an authorization request before it has been approved. Once disabled you are always able to authorize them again if needed.

1. Navigate to My Account and choose the Emil Settings Tab.

2. Check the box for the email address you want to disable. Then expand the With selected drop-down menu and click Disable.

If done correctly, the email address will turn gray and move down to the bottom of the list with a status box that says DISABLED.

Still need help? Reach out to us via the in-app help icon or by emailing us at support@cannabiz.media.

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