FAQ

Utilizing the Dynamic Summary View

A new view available for Deals, Email campaigns, and Scorecards

Written by Travis Garrison
Updated over a week ago

How do I add or edit contacts?

Adding custom contacts and editing existing contacts within your instance of the Cannabiz Media License Database

Written by Alyssa Gatto
Updated over a week ago

How do I suggest an edit to the data?

Alert us if you run across any inaccuracies

Written by Alyssa Gatto
Updated over a week ago

What is the Activity Dashboard and how do I use it?

The Activity Dashboard allows managers to track team performance, and sales teams target the most promising leads, all in one view.

Written by Alyssa Gatto
Updated over a week ago

How do I change the email on my account?

This can be done via your account's Settings page, but there are restrictions to what changes will be allowed, and some things to consider.

Written by Alyssa Gatto
Updated over a week ago

How do I set an owner of a License, Company, or Contact?

Assign records to members of your team to create clear ownership and accountability

Written by Alyssa Gatto
Updated over a week ago

How can I batch assign records to an owner?

Use the Bulk Edit feature on License, Company, and Contact Browse Lists.

Written by Alyssa Gatto
Updated over a week ago

How do I upload a list of contacts?

Users can now upload a list of contacts via a CSV file to their account.

Written by Travis Garrison
Updated over a week ago

How can I evenly split a sales territory between my reps?

Check out this neat trick with the Bulk Editor!

Written by Alyssa Gatto
Updated over a week ago

How can I get alerts for hemp news and licenses?

The national daily email alert does not include Hemp news or Licenses, but creating Lists can trigger relevant news alerts

Written by Alyssa Gatto
Updated over a week ago

How do I locate California's annual licenses?

Choose the entire state and search the database for "annual" to locate California's annual licenses.

Written by Alyssa Gatto
Updated over a week ago

What does "Associated Key" mean?

As one of the varying titles for individual people

Written by Alyssa Gatto
Updated over a week ago

How to use Cannabiz Media's email marketing tool to A/B test an email campaign.

There are a couple of options for splitting your lists to test emails, there are also some things to consider when doing this.

Written by Alyssa Gatto
Updated over a week ago

Why don't I see the actual email for a License, Company, or Contact record?

Explanation of the masked emails you see within Cannabiz Media.

Written by Alyssa Gatto
Updated over a week ago

How can I see all the Licenses associated with a Company?

The Related Licenses tab on the Company Record will show you Licenses held across multiple states for varying licensed activities.

Written by Alyssa Gatto
Updated over a week ago

What does the green 'verified' checkmark mean?

The big green check mark associated with a record lets you know our data team has verified the information with the license holder/manager.

Written by Alyssa Gatto
Updated over a week ago

What are the various "Activities" for cannabis?

Definitions for each of the options listed within the Activities search filter

Written by Ed Keating
Updated over a week ago

What are the various "Activities" for hemp?

Definitions for each of the options listed within the Activities search filter

Written by Alyssa Gatto
Updated over a week ago

How can I search for specific Licenses, Companies, or Contacts?

Cannabiz Media's search function allows you to search across Licenses, Companies, and Contacts views via a single search.

Written by Alyssa Gatto
Updated over a week ago

How can I increase my monthly email quota?

Upgrading your subscription plan will allow you to send more emails per month.

Written by Julian Dutton
Updated over a week ago

What is Enhanced Data?

Discover additional data fields to help you segment your Lists

Written by Alyssa Gatto
Updated over a week ago

What data do you have from each state?

Is it only the publicly available data from the state, or do you have other data as well?

Written by Ed Keating
Updated over a week ago

What does each status mean?

What is the difference between Applied, Pending, Active, Closed, Denied, Permitted, and Permit Applied?

Written by Ed Keating
Updated over a week ago

What does status "Unknown" mean?

I'm seeing a status of "Unknown" for some licenses, what does that mean?

Written by Chris Moyer
Updated over a week ago

How often will a license status be updated?

The schedule and process for when license statuses change differs by state

Written by Julian Dutton
Updated over a week ago

What does "Grow Environment" mean?

One of the many search filters available in the database

Written by Alyssa Gatto
Updated over a week ago

How do I link my Google Account to my subscription?

I'm getting an error when trying to export or send emails that my account isn't active, but I've already paid!

Written by Chris Moyer
Updated over a week ago

Why are there no dispensaries listed for Montana?

Though there are dispensaries in operation, the License Database does not include them at this time.

Written by Alyssa Gatto
Updated over a week ago

Does Cannabiz Media track Oklahoma licenses?

Cannabiz Media has 1,344 approved Oklahoma licenses within the database.

Written by Alyssa Gatto
Updated over a week ago

What is the difference between a "License" and a "Company"?

I can search on both Company or License, What's the difference? Why are some people associated to a Company but others to a License?

Written by Chris Moyer
Updated over a week ago

Why do some zip codes only have four digits?

Found in the exported CSV file

Written by Alyssa Gatto
Updated over a week ago

Why can’t I login to my free account anymore?

What to do if the login credentials on your free account are no longer working.

Written by Kevin Jenkins
Updated over a week ago

How do I Opt-Out of your database?

Why is my contact info in your database, and how to I get my email removed?

Written by Ed Keating
Updated over a week ago

How to create an HAR file

Learn how to help support by creating a HAR file when troubleshooting.

Written by Travis Garrison
Updated over a week ago

What is an Insight?

Understanding the Insight category within the News section.

Written by Travis Garrison
Updated over a week ago

What is the "Stacked Records" filter?

Quickly determine the primary facility and other licenses in the stack of records

Written by Travis Garrison
Updated over a week ago