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FAQ
FAQ
Frequently Asked Questions
+2
37 articles in this collection
Written by
Chris Moyer,
Ed Keating,
Alyssa Gatto
and 2 others
Utilizing the Dynamic Summary View
A new view available for Deals, Email campaigns, and Scorecards
Written by
Travis Garrison
Updated over a week ago
Video: How To Send An Email
A step by step video on creating an email campaign
Written by
Travis Garrison
Updated over a week ago
How do I add or edit contacts?
Adding custom contacts and editing existing contacts within your instance of the Cannabiz Media License Database
Written by
Alyssa Gatto
Updated over a week ago
How do I suggest an edit to the data?
Alert us if you run across any inaccuracies
Written by
Alyssa Gatto
Updated over a week ago
What is a Scorecard?
Use the Scorecard feature to target any state by county and municipality.
Written by
Alyssa Gatto
Updated over a week ago
What is the Activity Dashboard and how do I use it?
The Activity Dashboard allows managers to track team performance, and sales teams target the most promising leads, all in one view.
Written by
Alyssa Gatto
Updated over a week ago
How do I change the email on my account?
This can be done via your account's Settings page, but there are restrictions to what changes will be allowed, and some things to consider.
Written by
Alyssa Gatto
Updated over a week ago
How do I set an owner of a License, Company, or Contact?
Assign records to members of your team to create clear ownership and accountability
Written by
Alyssa Gatto
Updated over a week ago
How can I batch assign records to an owner?
Use the Bulk Edit feature on License, Company, and Contact Browse Lists.
Written by
Alyssa Gatto
Updated over a week ago
How do I upload a list of contacts?
Users can now upload a list of contacts via a CSV file to their account.
Written by
Travis Garrison
Updated over a week ago
How can I evenly split a sales territory between my reps?
Check out this neat trick with the Bulk Editor!
Written by
Alyssa Gatto
Updated over a week ago
How can I get alerts for hemp news and licenses?
The national daily email alert does not include Hemp news or Licenses, but creating Lists can trigger relevant news alerts
Written by
Alyssa Gatto
Updated over a week ago
How do I locate California's annual licenses?
Choose the entire state and search the database for "annual" to locate California's annual licenses.
Written by
Alyssa Gatto
Updated over a week ago
What does "Associated Key" mean?
As one of the varying titles for individual people
Written by
Alyssa Gatto
Updated over a week ago
How to use Cannabiz Media's email marketing tool to A/B test an email campaign.
There are a couple of options for splitting your lists to test emails, there are also some things to consider when doing this.
Written by
Alyssa Gatto
Updated over a week ago
What is a "Stacked" License?
Quickly identify the primary license record when a license holder owns multiple licenses at the same location.
Written by
Alyssa Gatto
Updated over a week ago
Why don't I see the actual email for a License, Company, or Contact record?
Explanation of the masked emails you see within Cannabiz Media.
Written by
Alyssa Gatto
Updated over a week ago
How can I see all the Licenses associated with a Company?
The Related Licenses tab on the Company Record will show you Licenses held across multiple states for varying licensed activities.
Written by
Alyssa Gatto
Updated over a week ago
What does the green 'verified' checkmark mean?
The big green check mark associated with a record lets you know our data team has verified the information with the license holder/manager.
Written by
Alyssa Gatto
Updated over a week ago
What are the various "Activities" for cannabis?
Definitions for each of the options listed within the Activities search filter
Written by
Ed Keating
Updated over a week ago
What are the various "Activities" for hemp?
Definitions for each of the options listed within the Activities search filter
Written by
Alyssa Gatto
Updated over a week ago
How can I search for specific Licenses, Companies, or Contacts?
Cannabiz Media's search function allows you to search across Licenses, Companies, and Contacts views via a single search.
Written by
Alyssa Gatto
Updated over a week ago
How can I increase my monthly email quota?
Upgrading your subscription plan will allow you to send more emails per month.
Written by
Julian Dutton
Updated over a week ago
What is Enhanced Data?
Discover additional data fields to help you segment your Lists
Written by
Alyssa Gatto
Updated over a week ago
What data do you have from each state?
Is it only the publicly available data from the state, or do you have other data as well?
Written by
Ed Keating
Updated over a week ago
What does each status mean?
What is the difference between Applied, Pending, Active, Closed, Denied, Permitted, and Permit Applied?
Written by
Ed Keating
Updated over a week ago
What does status "Unknown" mean?
I'm seeing a status of "Unknown" for some licenses, what does that mean?
Written by
Chris Moyer
Updated over a week ago
How often will a license status be updated?
The schedule and process for when license statuses change differs by state
Written by
Julian Dutton
Updated over a week ago
What does "Grow Environment" mean?
One of the many search filters available in the database
Written by
Alyssa Gatto
Updated over a week ago
How do I link my Google Account to my subscription?
I'm getting an error when trying to export or send emails that my account isn't active, but I've already paid!
Written by
Chris Moyer
Updated over a week ago
Why are there no dispensaries listed for Montana?
Though there are dispensaries in operation, the License Database does not include them at this time.
Written by
Alyssa Gatto
Updated over a week ago
Does Cannabiz Media track Oklahoma licenses?
Cannabiz Media has 1,344 approved Oklahoma licenses within the database.
Written by
Alyssa Gatto
Updated over a week ago
What is the difference between a "License" and a "Company"?
I can search on both Company or License, What's the difference? Why are some people associated to a Company but others to a License?
Written by
Chris Moyer
Updated over a week ago
Why do some zip codes only have four digits?
Found in the exported CSV file
Written by
Alyssa Gatto
Updated over a week ago
How do I Opt-Out of your database?
Why is my contact info in your database, and how to I get my email removed?
Written by
Ed Keating
Updated over a week ago
How to create an HAR file
Learn how to help support by creating a HAR file when troubleshooting.
Written by
Travis Garrison
Updated over a week ago
What is an Insight?
Understanding the Insight category within the News section.
Written by
Travis Garrison
Updated over a week ago