FAQ

Frequently Asked Questions

Julian Dutton avatar Chris Moyer avatar Ed Keating avatar +1
25 articles in this collection
Written by Julian Dutton, Chris Moyer, Ed Keating and 1 other

How to use Cannabiz Media's email marketing tool to A/B test an email campaign.

There are a couple of options for splitting your lists to test emails, there are also some things to consider when doing this.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

How can I increase my monthly email quota?

You have the option to request an email quota limit increase via the settings page on your account.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

How do I change the email on my account?

This can be done via your account's Settings page, but there are restrictions to what changes will be allowed, and some things to consider.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

Can I add an attachment to an email campaign?

Traditional attachments are not supported with the email campaign tool, but you can create a shareable file within the campaign builder.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

What is a "Stacked" License?

Quickly identify the primary license record when a license holder owns multiple licenses at the same location.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

How do I link my Google Account to my subscription?

I'm getting an error when trying to export or send emails that my account isn't active, but I've already paid!
Chris Moyer avatar
Written by Chris Moyer
Updated over a week ago

How do I locate California's annual licenses?

Choose the entire state and search the database for "annual" to locate California's annual licenses.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

What data do you have from each state?

Is it only the publicly available data from the state, or do you have other data as well?
Ed Keating avatar
Written by Ed Keating
Updated over a week ago

Why are there no dispensaries listed for Montana?

Though there are dispensaries in operation, the License Database does not include them at this time.
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

Does Cannabiz Media track Oklahoma licenses?

Cannabiz Media has 1,344 approved Oklahoma licenses within the database.
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

How can I get alerts for hemp news and licenses?

The national daily email alert does not include Hemp news or Licenses, but creating Lists can trigger relevant news alerts
Chris Moyer avatar
Written by Chris Moyer
Updated over a week ago

How do I set an owner of a License, Company, or Contact?

Assign records to members of your team to create clear ownership and accountability
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

How do I add or edit contacts?

Adding custom contacts and editing existing contacts within your instance of the Cannabiz Media License Database
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

Can I upload my contacts in bulk?

Importing contacts based on a CSV file
Chris Moyer avatar
Written by Chris Moyer
Updated over a week ago

What is the difference between a "License" and a "Company"?

I can search on both Company or License, What's the difference? Why are some people associated to a Company but others to a License?
Chris Moyer avatar
Written by Chris Moyer
Updated over a week ago

What does each status mean?

What is the difference between Applied, Pending, Active, Closed, Denied, Permitted, and Permit Applied?
Ed Keating avatar
Written by Ed Keating
Updated over a week ago

How often will a license status be updated?

The schedule and process for when license statuses change differs by state
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

What does the green 'verified' checkmark mean?

The big green check mark associated with a record lets you know our data team has verified the information with the license holder/manager.
Julian Dutton avatar
Written by Julian Dutton
Updated over a week ago

What does "Grow Environment" mean?

One of the many search filters available in the database
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

What are the various "Activities" for cannabis?

Definitions for each of the options listed within the Activities search filter
Ed Keating avatar
Written by Ed Keating
Updated over a week ago

What are the various "Activities" for hemp?

Definitions for each of the options listed within the Activities search filter
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

What does "Associated Key" mean?

As one of the varying titles for individual people
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

What does status "Unknown" mean?

I'm seeing a status of "Unknown" for some licenses, what does that mean?
Chris Moyer avatar
Written by Chris Moyer
Updated over a week ago

Why do some zip codes only have four digits?

Found in the exported CSV file
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago

How do I suggest an edit to the data?

Alert us if you run across any inaccuracies
Alyssa Gatto avatar
Written by Alyssa Gatto
Updated over a week ago